Generally, we offer a 2-year warranty on our watches, jewelry, bags and sunglasses. Within the warranty period, we eliminate all defects of your product free of charge, as far as they are based on material and manufacturing defects.
The guarantee does not apply to:
- Defects or damages caused by improper use or negligence (e.g. impact, fall, glass scratches)
Defects or damages due to improper repair or modification of the item or its parts
Optical changes that occur as a result of normal wear and tear and aging (e.g. minor scratches etc. on the glass and/or case, discoloration of the bracelet and flaking of the coating)
Any dirt on the product also does not constitute a warranty claim
In the case of a warranty claim, please contact our customer service.