Ludwigshafen | Germany

Jetzt Bewerben

As one of the fastest growing online watch retailers we offer an enthusiastic and motivated team to join, an employer with the dynamic of a start-up business and a lot of responsibility and trust to work independently from the get go.   Join us and see for yourself!

Customer Care Advisor Dutch (f/m) - Full-time

 

Your daily tasks

  • Supporting our customers through our website live chat, inbound phone calls and emails
  • Communicating with our contractors
  • Invoice creation and billing, using our stock management system
  • Processing of exchanges, returns and reclamations
  • Supporting the team and management with ad hoc tasks
  • Completing and maintaining the paper trails of relevant transactions
  • Working on individual tasks and small projects
  • Possibility for taking responsibility of sub-categories of the department
  • Maintaining internal databases

 

Your Profile

  • Strong communicator and a confident appearance
  • High level of dedication and willingness to impress with own initiative
  • Flexibility
  • Strong team spirit, diligent work and reliability
  • Confident user of MS Office skills
  • Independent and thorough work habits
  • Positive and happy individual
  • Strong German language knowledge
  • Very confident/ native English speaker
  • Very confident/ native Dutch speaker
  • Optional: French language skills would be an advantage

 

Our Offer

  • Full or part time employment – 40 hours / week (this can be adjusted as required)
  • Independent decision making within your own area of responsibility
  • Changing routines and tasks
  • Ability to influence processes
  • Open and friendly office environment, flat hierarchies
  • Adaptable working culture, shaped by high sales, open mindedness, innovation and its individuals
  • Friendly and highly motivated colleagues, who will welcome and integrate you into the team
  • Individual and tailor-made development programme for every employee

 

If you are a passionate and self-driven individual we can offer you the perfect platform to feel empowered to further establish your strengths, yet feel comfortable enough to work on your weaknesses - with personalised coaching from the management.

 

Want to join us?

Then we'd be more than happy to receive your application via careers@paul-valentine.com

 

PaulValentine GmbH
Rebecca Viedts 
Heinigstraße 31
67061 Ludwigshafen
Deutschland
careers@paul-valentine.com 

 

 

 

 

     

    Datenschutzerklärung der Paul Valentine GmbH zu Bewerbungen

    Unsere Company Benefits

    30 DAYS PAID HOLIDAY
    CHRISTMAS BONUS
    COMPANY EVENTS
    EXCLUSIVE EMPLOYEE DISCOUNT
    FLEXIABLE WORKING HOURS
    FRESH FRUIT EVERY DAY
    IMAC/MACBOOK PRO

    Jetzt bewerben Customer Care Advisor Dutch (f/m)